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Terms of Service


Thrivemax Hotel: Terms of Service

Welcome to Thrivemax Hotel, Lagos. By using our services, you agree to comply with these Terms of Service. Please read them carefully before making a reservation or staying with us.

1. Definitions

  • “Hotel” refers to Thrivemax Hotel, its management, and employees.
  • “Guest” refers to the individual or group making a reservation or staying at Thrivemax Hotel.
  • “Reservation” refers to the confirmed booking of accommodations or services at Thrivemax Hotel.

2. Reservations and Payments

  • Guests must provide accurate information during the booking process.
  • A valid payment method is required to secure a reservation.
  • Reservations are subject to availability and confirmation from the hotel.

3. Check-In and Check-Out

  • Check-in Time: From 1:00 PM.
  • Check-out Time: By 12:00 PM.
  • Early check-in or late check-out may be accommodated subject to availability and may incur additional charges.

Guests must present a valid government-issued photo ID at check-in.

4. Rates and Taxes

  • All rates are quoted in Nigerian Naira (NGN) and include applicable taxes unless stated otherwise.
  • Rates may vary based on season, room type, and promotions.

5. Guest Responsibilities

  • Guests must treat the hotel property, staff, and other guests with respect.
  • Guests are responsible for any damage to hotel property caused by them or their visitors.
  • The hotel reserves the right to charge guests for damages or missing items after their stay.

6. Cancellation and Refunds

Guests must adhere to the Cancellation and Refund Policy, which is a separate document.

7. Prohibited Activities

Guests must not:

  • Engage in illegal activities on hotel premises.
  • Bring hazardous or dangerous materials into the hotel.
  • Cause disturbances or excessive noise that disrupt other guests.

The hotel reserves the right to evict guests involved in prohibited activities without a refund.

8. Liability

  • Thrivemax Hotel is not liable for loss, theft, or damage to personal belongings unless proven to be due to hotel negligence.
  • Guests are encouraged to use the safe provided in their rooms for valuables.
  • Parking is at the guest’s risk, and the hotel is not responsible for any damage or theft of vehicles.

9. Force Majeure

The hotel is not responsible for failure to fulfill obligations due to circumstances beyond its control, including natural disasters, power outages, or government restrictions.

10. Data Privacy

The hotel respects guest privacy and will only collect, store, and use personal information in accordance with Nigerian data protection laws.

11. Changes to Terms of Service

Thrivemax Hotel reserves the right to update these Terms of Service at any time. Updated terms will be posted on the official website or communicated to guests as necessary.

12. Governing Law

These Terms of Service are governed by the laws of the Federal Republic of Nigeria.

13. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

By staying at Thrivemax Hotel or using our services, you agree to these Terms of Service. Thank you for choosing Thrivemax Hotel, Lagos. We look forward to making your stay exceptional.